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Getting help

Problems and questions go to the project's issue tracker. Because the box has no shell, what you can collect from the LAN is also everything a maintainer can ask for, so collect it first.

What to include​

  1. What you did and what you saw, with the exact text of any message and a screenshot if there was one.
  2. The banner's text: the address and the .local name.
  3. The About pane: name, address reached at, storage mode, mesh state.
  4. The answer of http://<address>/api/health and http://<address>/setup/state.json (the second holds no secret: a name, an address and a certificate fingerprint).
  5. The Changes widget's entries if an Apply or an update is involved: the job name and its outcome text.
  6. How the box was installed: TPM or keyfile, UEFI or BIOS, from which release, on which hardware or which VM software. The install printed the first two.
  7. When: the time of day matters, because of the 00:07 restart and the 03:00 update.

What not to include​

The spare admin key, the owner's password, the contents of your files. Nobody needs them and the issue tracker is public.

If it is urgent​

The box is designed so that a restart (00:07, or pull the power) repairs whatever is not on the encrypted volume, and a Reset puts the settings back. Those two are available to you tonight; a maintainer's answer may not be.